One inbox—every conversation

WhatsApp Business and Facebook Page messages in one workspace—templates, quick replies, optional auto-replies, and AI assistance. Nothing slips through the cracks.

Operational benefits

For multi-agent teams, a unified inbox improves handoffs and preserves context. Create orders directly from Facebook and WhatsApp threads so sales agents never tab-hop to a separate OMS.

Pair messaging with automation for AI-powered auto-replies that cover 24/7 FAQs while humans handle exceptions.

Help & discovery

Visit FAQs or the home messaging section.

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Related: tools, automation, messaging & AI

Run a modern online store with order management (OMS), inventory tracking, digital marketing automation, and AI customer support. PlugNGo combines business tools, workflow automation, unified inbox, and AI. Compare subscription pricing and API docs.